My wife and I took delivery of a large 8 person Wood fired Alumitub, to be used at our offgrid cabin. From start to finish, dealing with Josh at Alumitubs was a masterclass in customer service. He was friendly, professional, prompt with all his communications, and went above and beyond when it came to helping us out at all stages of the process. The tub is beautiful, high quality, and everything they advertise. I would recommend Alumitubs to anyone looking for a quality wood burning hottub with great customer service.